Unibet Faces Complaints Over Bonuses in Dutch Market
The Dutch gaming oversight body, Kansspelautoriteit (KSA), is examining grievances regarding incentives provided by Kindred-owned operator Unibet, which debuted in the nation’s regulated online gambling marketplace yesterday (July 11).
The KSA stated it had received complaints from patrons who had encountered difficulties utilizing Unibet bonuses. The regulatory body added that it had contacted Unibet, which acknowledged the issues and was “working to resolve them.”
Unibet’s parent enterprise, Kindred, was granted a permit to operate within the nation in June and officially launched yesterday following a nine-month absence.
Clients were directed to the Unibet support center on Unibet.nl for further details on how to handle these grievances.
This is merely one of the most recent developments in the Dutch gambling market. Yesterday, the Dutch government declared that it would prohibit all broadcast gambling advertising from January 1, 2023.
Also yesterday, the KSA threatened operator Gammix with a weekly penalty of €1.4 million (£1.1 million/$1.4 million) if it did not cease offering games unlawfully in the Netherlands.
Malta-based Gammix lacks a license to operate within the nation.
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